I think a family member is in trouble — what should I do?

First, speak with them calmly and listen without judgment. Then contact us via live chat or email (support@7000-bd.cam) — our team will help you decide on the next steps. If needed, you can also seek help from a professional mental health counsellor.

For ages 21+

7000 bd Responsible Gaming Guide

When sports and betting are kept within limits, they can be a healthy form of entertainment. 7000 bd always wants our users to play with awareness and within their means — use the tools available at your convenience and seek support when needed.

Age 21+ required SSL Encrypted 24/7 Bangla Support Local payments including bKash, Nagad, Rocket

Why Responsible Gaming Matters

The purpose of online betting and casino games should be entertainment — not financial stress or addiction. 7000 bd believes every player should be able to set their own limits and know when to stop. That is why we have built tools and features into our platform to help you play with awareness and in control.

Gambling or betting is never a reliable way to earn money — it is purely an entertainment activity. Every game carries an equal chance of winning or losing. Our terms and conditions make these points clear so no user starts playing under a false impression.

We firmly hold that no one under the age of 21 may participate on our platform. If you suspect that a minor is using an account, please notify us immediately via live chat or email. We will verify that account quickly and take the necessary action.

Under our privacy policy, a player's personal information and playing patterns are kept fully secure. Personal data is never shared with any third party.

Core Principles

For ages 21+ only
Play for entertainment, not income
Set your budget in advance
Avoid trying to chase losses
Take a break when you are under stress

Tools and Features for Self-Control

You can use the following tools directly in your 7000 bd account settings. To activate or change any of them, contact our 24/7 live chat support at any time.

Deposit Limit

Set your own limit on how much you deposit daily, weekly, or monthly. Once set, a limit takes effect immediately; a request to increase it requires a cooling-off period.

Session Time Limit

Set in advance how long you will play in a day or in one continuous session. When the set time is up, the platform will automatically alert you and ask you to take a session break.

Temporary Break

You can temporarily close your account for anywhere from 24 hours to 30 days. During this time, logging in or placing bets will not be possible; your account will be reactivated automatically once the break ends.

Self-Exclusion

If you want to exclude yourself for a longer period, activate self-exclusion. Once set, it cannot be lifted before the specified time, and no promotional messages will be sent during this period.

View Gaming History

Your full history of deposits, withdrawals, and bets is available in your account at any time. Make it a habit to review this information regularly to understand your own patterns.

Reality Check

Keep pop-up notifications on at set intervals to remind you how long and how much you have been playing. This helps you stay aware and make timely decisions.

Apply for Self-Exclusion

Temporarily or permanently close your account

Fill in the details below. Our support team will process your request within 24 hours. For an urgent break, contact us directly via live chat.

Username Email Break Duration Reason (optional)

Warning Signs of Problem Gaming

If you or someone you know shows the signs below, seek help without delay. These are not signs of weakness — recognising them in time takes courage.

Feeling a repeated urge to place more bets to win back lost money — this "chasing losses" mindset is the biggest warning sign.
Hiding your gaming from family or friends, or lying about it.
Spending money not set aside for gaming — such as rent, education funds, or emergency savings.
Repeatedly trying to stop playing but being unable to.
Feeling restless, angry, or low when unable to play.
Continuing to play for long periods while neglecting work, studies, or family responsibilities.
Developing a habit of playing with borrowed money or loans from others.

Ask Yourself

If the answer to even one of these questions is "yes", it is time to seek help:

Do you feel irritable when you stop playing?
Are you spending more time gaming and less time with family?
Do you repeatedly spend more than your budget?
Are you hiding your gaming from people close to you?

Ways to Get Support

Do not stay alone when you are in trouble. Alongside 7000 bd's own support, family, trusted friends, and professional counsellors can always be there for you. You will find more detailed questions and answers on responsible gaming in our FAQ section.

7000 bd Live Chat Support

Our 24/7 live chat service is available in both Bangla and English. Open the live chat to report an account break, self-exclusion, or any concern — the team will respond with care.

Family and Trusted People

A close family member or trusted friend can often provide the best support. Share your feelings openly. They will not judge you — they will help you.

Professional Counselling

Seeing a mental health specialist or addiction counsellor is nothing to be ashamed of. Mental health counselling is available at both public and private health centres in Bangladesh. Contact us by email and we can point you in the right direction.

Write to our support team for any request or question related to responsible gaming:

[email protected]

7000 bd's Commitment

We believe that building a responsible platform is not just about rules — it is our ethical duty to our users. 7000 bd actively works to create an environment where gaming stays a source of enjoyment, not a source of worry.

Identity verification is mandatory to prevent access by minors (under 21).
Self-exclusion requests are processed within 24 hours.
No promotional emails or notifications are sent during the exclusion period.
The support team handles every request impartially and confidentially.
Lowering a deposit limit is immediate; a cooling-off period applies to increase requests.

Tips for Healthy and Controlled Gaming

Before you play

Decide in advance the maximum amount you will spend today.
If you are stressed, angry, or upset, it is better not to start playing.
Avoid playing under the influence of alcohol or any substance.
Stop when your budget runs out — do not keep going thinking "just a little more".

Build healthy habits

Keep gaming a small part of your life — not a replacement for your main work or hobbies.
Take a short break after each session — go for a walk, drink some water, talk to someone.
Take a full break from gaming a few days each week — it is good for your mental wellbeing.
If family members express concern, listen to them carefully.

Questions and Answers on Responsible Gaming

No. Activating self-exclusion does not affect your account balance — it remains safe. Once the exclusion period ends, you can withdraw your funds through the normal process. Only login and betting are blocked during the exclusion period.

No. The minimum age to open an account and take part in any activity at 7000 bd is 21. Identity verification is mandatory at registration. If it is found that a minor is using an account, that account will be permanently closed.

Yes. A request to lower your deposit limit takes effect immediately. However, a request to increase the limit is subject to a cooling-off period, so that a decision made in haste does not go through right away. This is done for your protection.

No. While self-exclusion is active, 7000 bd will not send any promotional emails, push notifications, or bonus offers. Normal communication will resume only after the exclusion period ends.

First, speak with them calmly and listen without judgment. Then contact us via live chat or email ([email protected]) — our team will help you decide on the next steps. If needed, you can also seek help from a professional mental health counsellor.

Go to the responsible gaming section in your account settings and choose a reality check interval — you can set any break between 15 minutes and 2 hours. A pop-up will appear at the chosen interval showing how long you have been playing. If you have trouble with the setup, let us know via live chat.