7000 bd's Privacy Policy

1 Definitions and Scope

In this policy, "personal information" means any information that can directly or indirectly identify you. This includes your name, mobile number, email address, national ID number, payment details, and browsing behaviour. "Processing" means any activity involving the collection, storage, use, transfer, or deletion of information.

7000 bd provides services only to individuals aged 21 or older who are residing in Bangladesh. Collecting or processing information of minors is strictly prohibited.

2 What Information We Collect

The following types of information may be collected at various stages of your relationship with us:

• Registration Information: Full name, date of birth, mobile number, email address, and password.
• Identity Verification Information: Copy of national ID or passport, selfie or live verification photo.
• Financial Information: bKash, Nagad, Rocket, or Upay number, or bank account details — used solely to complete transactions.
• Transaction History: Records of deposits, withdrawals, and bonus usage.
• Gaming Activity: Which games you played, how much time you spent, and betting patterns.
• Device and Technical Information: IP address, device type, operating system, and browser information.
• Cookie and Tracking Data: Session and behavioural information collected to improve your experience on the site.

3 Purpose of Data Collection

7000 bd uses your personal information only for specific and lawful purposes. No information is used beyond those purposes. The main purposes for collecting data are:

• To register, verify, and manage your account.
• To securely process deposit and withdrawal transactions.
• To prevent fraud, money laundering, and other illegal activities.
• To provide customer support — resolving issues via live chat or email.
• To personalise your platform experience based on your preferences and behaviour.
• To ensure system security and quickly identify technical issues.
• To send promotional offers and bonus-related information — only if you have given your consent.

4 Data Disclosure and Third Parties

7000 bd does not sell your information or transfer it to third parties for commercial purposes without your permission. However, limited information may be shared with certain trusted service providers to operate the service:

• Payment Processors: bKash, Nagad, Rocket, Upay, and bank transfer providers receive the minimum information necessary to verify transactions.
• Identity Verification Services: Third-party KYC providers required for account verification.
• Technology Partners: Technology companies that ensure the site's infrastructure and security.
• Game Studios: Providers such as Evolution, Pragmatic Play Live, JILI, and PG Soft receive technical data related to gaming sessions.

All such third parties operate under 7000 bd's guidelines and are bound by strict confidentiality agreements. They may not use the information they receive for their own commercial purposes.

Where there is a legal obligation — such as a court order or a lawful request from an investigating authority — the necessary information may be disclosed.

5 Data Retention and Period

Your information is retained only for as long as necessary. All information is stored while your account is active. Even after an account is closed, financial and identity-related information may be retained for a specified period to meet applicable legal obligations.

Technical logs and session data are generally kept for a short period and deleted on a regular basis. Gaming history and transaction records are retained for a longer period.

6 Data Security Measures

7000 bd takes industry-standard technical and organisational measures to protect your information. The key elements of our security framework are:

• SSL/TLS Encryption: All data exchanged across every page of the site is transmitted through an encrypted connection.
• Data Encryption: Sensitive information is stored in an encrypted state.
• Access Controls: Only authorised staff may access information for specific purposes.
• Two-Factor Verification (OTP): An additional layer of security for login and financial transactions.
• Continuous Monitoring: Automated systems remain active to detect unusual activity.
• Regular Security Audits: Periodic audits are conducted to identify system vulnerabilities.

However, no organisation can guarantee complete security on the internet. You are therefore encouraged to keep your password confidential and remain mindful of your account's security.

7 Your Rights

You have the following rights regarding your personal information, and 7000 bd respects them:

• Right of Access: You may request to know what information we hold about you.
• Right to Rectification: You may request that incorrect or incomplete information be corrected.
• Right to Erasure: You may request that your information be deleted in certain circumstances, though this will not apply where there are legal obligations.
• Right to Restrict Processing: You may object to the use of your information in certain cases.
• Right to Opt Out of Marketing: You may request to stop receiving promotional emails or messages at any time.

To exercise these rights or for any data-related questions, please contact our support team.

8 Cookie Policy

7000 bd uses cookies and similar tracking technologies. Cookies are small data files stored in your browser that improve your experience on the site.

• Essential Cookies: Required for login sessions and security; these cannot be disabled.
• Functional Cookies: Used to remember your preferences (language, theme).
• Analytics Cookies: Used to understand which sections of the site are used most.

You can control or delete cookies from your browser settings, but disabling certain cookies may prevent some features of the site from working properly.

9 Minor Protection

7000 bd provides services only to individuals aged 21 or older. Age is verified at the time of registration, and any account found to belong to a minor is closed immediately.

To learn more about responsible gaming, please read our Responsible Gaming page, which provides various ways to manage your gaming activity.

10 Third-Party Links

The 7000 bd platform may contain connections to third-party services (such as payment gateways or game providers). These third parties have their own privacy policies, and their policies apply when you use their services. 7000 bd is not responsible for the data management practices of third parties.

11 Policy Changes

7000 bd reserves the right to change this privacy policy as needed. For any significant changes, we will notify you in advance via the email linked to your account and will clearly state the changes on the site. Continued use of the platform after a change will be taken to mean that you have accepted the updated policy.

For general questions or information about the platform, visit our FAQ section, where answers to common user questions are compiled.

12 Dispute Resolution

If you have any complaint or dispute regarding data protection, please contact our support team first. We aim to provide an initial response within 72 hours. If the matter cannot be resolved through discussion, further steps will be taken by mutual agreement of both parties.